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Intake is a two-party system. If the tabs aren't placed properly, or you don't have the correct size, you're not going to experience Intake at its best. Click here to troubleshoot why your Band may be causing discomfort and steps to take.
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Got Questions? We've got answers. Get the most out of Intake by understanding how it works and how you can use it to your advantage. Nose breathing is essential! We help you do it.
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Wholesale and B2B
Intake Breathing offers an exclusive B2B program designed to provide businesses with competitive wholesale pricing, dedicated support, and the opportunity to bring the benefits of our innovative nasal breathing technology to your customers. Contact U
How do I cancel or edit an order that hasn't shipped yet?
In the event that your order has not been shipped and you would like to cancel or make changes, please contact us immediately. We will verify the status of your order and assist in cancelling or updating it as requested. Rest assured that we are here
What happens if my order is lost in transit?
If your order appears to be lost in transit, you have the option to request a resend of the package or ask for a refund. In certain cases, you may be required to complete a claim or form to aid us in the process. We strive to resolve such issues prom
Are the Intake tabs reusable and how often should they be changed?
Intake tabs are designed for single use, the bands are forever, and the official recommendation is to change them as needed(Some wear them all night and the next day, some just for a single exercise). The exact longevity can vary depending on individ
What if I ordered the wrong size pack or need to return an item?
If you have received an incorrect size or an extra pack of bands by mistake, or if you only needed one pack instead of two, we can assist you with a refund for the unneeded items. Similarly, if you need to swap a size that was incorrectly sent to you
How can I suggest new colors for intake tabs, and do you plan to offer more options?
We appreciate suggestions on new intake tab colors and are open to considering them for future development. It is something we are planning to introduce; however, it will require the acquisition of expensive new equipment. We thank you for your input
Can I receive a replacement band for free, and how about international shipping costs?
We offer a free replacement band when needed to accommodate the size correction if the sizes received are not a fit after a consultation for you. If you need to order this replacement, you can use a promo code provided during the checkout process on
What should I do if I need to reorder a specific size or color band?
Should you require a specific size or color of band that was not provided in your starter kit, you can skip the wait and head over to https://www.intakebreathing.com/pages/shop and you will be notified of the shipment through a confirmation email con
How do I get a different size band if the one included in the kit doesn’t fit?
If the band included in your starter kit does not fit, we are here to assist you in obtaining the right size. Please provide proof of purchase, which can be a screenshot of your order or an order ID, especially if the purchase was made through a thir
How does the refund process work and when will I receive my refund?
If you have returned an item within the eligible 30-day refund period, your refund will be processed upon receipt by our returns department. The standard processing time can range depending on payment method, followed by an additional 3 business days
How do I return a product that I'm not satisfied with?
If you are not completely satisfied with your purchase and would like to initiate a return, please be aware of the following conditions:. It is also worth noting that before proceeding with a return, it is required to watch our Application Video for
Can I change my address for an order that's already in transit?
Once an order is in transit, we are unable to edit the shipping address directly or contact carriers to update address information on your behalf. If your package requires an address update while in transit, we suggest you use any provided tracking i
What should I do if I haven't received my order?
If you have not received your order within the estimated delivery time of three to seven days, we recommend checking with your neighbors to see if the package was mistakenly placed with their mail. If you still have not received it, please inform us
Do you provide tracking numbers for orders?
Almost all orders are sent with a tracking number, replacement tabs are not, and delivery can take three to seven days, excluding weekends. If you haven't received your order within this timeframe, please contact us and we will look into the situatio
How can I manage my subscription or delivery frequency?
You have the ability to manage your subscription and frequency of deliveries by logging into your customer portal. Tracking only exists for orders greater than 30 uses, If you wish to update your subscription to a 60-day delivery schedule, which incl
Why does my card keep declining?
There can be several reasons for a card being declined, such as insufficient funds, incorrect card details, or issues with the card issuer. Here's what you can do:. If the problem persists, you can update your payment information using the link provi
How do I get a refund for multiple charges on my credit card?
If you notice multiple charges on your credit card for a single order, please be assured that we are here to help resolve this issue promptly. Our team will escalate the matter to the relevant department to investigate and assist you further. We appr
What should I do if I notice an extra charge on my order?
If you notice an unexpected charge on your order, please do not worry. Firstly, check if the charge might be related to any other purchases or services you have recently made with us. If the charge remains unexplained, we will escalate your concern t
Why are there multiple transactions for a single order?
If you notice multiple transactions for a single order, it may be due to authorization attempts, especially if corrections were made to the billing address after submitting the payment. Normally, only one successful transaction should be completed fo