Learn how to manage your Refill Plan, including updating your delivery schedule, skipping shipments, pausing, or changing your subscription.

You can easily manage your Refill Plan anytime through your Customer Portal. Simply visit <a href="https://www.intakebreathing.com/">intakebreathing.com</a> and select the account icon in the top-right corner to sign in.<h3 id="what-can-i-manage">What Can I Manage?</h3>From your Customer Portal, you can:<ul><li>View upcoming refill orders and billing dates.</li><li>Adjust how often your refills ship.</li><li>Skip or pause upcoming shipments.</li><li>Add one-time products to your next order.</li><li>Cancel your Refill Plan anytime.</li></ul>Important: Make changes at least 72 hours before your next billing date to ensure they apply to your upcoming order.<h3 id="have-too-many-tabs">Have Too Many Tabs?</h3>No problem! Instead of canceling, you can skip a shipment, pause your plan, or space out deliveries to match your needs.<h3 id="how-are-refills-shipped">How Are Refills Shipped?</h3>Refills ship via USPS mail without tracking and typically arrive within 3-7&#xA0;business days after shipping. Need help with your plan or a missing refill? Our Customer Care team is happy to assist! Visit <a href="https://care.intakebreathing.com">care.intakebreathing.com</a> to connect with us.

How Do I Manage My Refill Plan?

Learn how to cancel your Intake Refill Plan, avoid future charges, and understand what happens to orders already processed.

You can cancel your Refill Plan anytime through your <a href="https://www.intakebreathing.com/apps/retextion/login" target="_blank" rel="noopener noreferrer">Customer Portal.</a>Not ready to cancel? You can also pause your Refill Plan, skip an upcoming shipment, or adjust your delivery frequency. Learn more in <a href="https://help.intakebreathing.com/en-US/7901143-81ff5fbbf03d44249d55cfe3ea7c09be" target="_blank" rel="noopener noreferrer">How Do I Manage My Refill Plan?</a><h3 id="how-to-cancel-your-refill-plan">How to Cancel Your Refill Plan</h3><ol start="1"><li>Sign in to your <a href="https://www.intakebreathing.com/a/account/login">Customer Portal</a>.</li><li>Select your active Refill Plan.</li><li>Choose &quot;Cancel Subscription&quot; at bottom of the page follow the prompts to confirm.</li></ol>Important: Cancel at least 72 hours before your next billing date to avoid your upcoming charge. Canceling your Refill Plan stops future renewals but does not cancel orders already processed.<h3 id="already-charged-for-a-refill">Already Charged for a Refill?</h3>If your refill order has already been processed and marked as fulfilled, it has entered our shipping process and can no longer be canceled, even if it hasn&apos;t been delivered yet.However, you may still be eligible to return the order within our 90-day return window for a refund. Contact our Customer Care team with your order number, and we&apos;ll help arrange a return. A $6 return shipping fee applies to US orders.Need help canceling&#xA0;or having trouble with Intake? Our Nose Nerds are happy to help! Email <a href="mailto:info@intakebreathing.com">info@intakebreathing.com</a>, call or text (805) 246-9461, or connect with us at <a href="https://care.intakebreathing.com/">care.intakebreathing.com</a>.

How Do I Cancel My Refill Plan?

Find out where Intake Refill Plans are available internationally and explore options for purchasing refills outside the US.

Yes! Intake Refill Plans are currently available in the United States and Canada.<ul><li style="font-size: 16px;">United States: Refill Plans are available in USD.</li><li style="font-size: 16px;">Canada: Refill Plans are $34.99 CAD with free shipping, billed in Canadian dollars.</li></ul><h3 id="what-if-i-live-outside-the-us-or-canada">What If I Live Outside the US or Canada?</h3>While subscriptions aren&apos;t available in other countries, you can still purchase one-time Refill Packs in quantities of 30, 60, 90, or 300 Tabs.Larger packs are a great way to stock up and save on shipping!<a href="https://www.intakebreathing.com/products/refill-packs" target="_blank" rel="noopener noreferrer">Shop Intake Refill Packs</a>

Can I get a Refill Plan outside the US?

Explore the payment methods accepted by Intake, including credit cards, digital wallets, and flexible payment options.

We accept the following payment methods:<ul><li>Credit &amp; Debit Cards: Visa, Mastercard, American Express, and Discover.</li><li>Digital Wallets: PayPal, Amazon Pay, Google Pay, and Shop Pay.</li></ul><h3 data-pm-slice="1 1 []" id="isPasted">Shop Pay Installments</h3>For eligible orders over&#xA0;$50, you can split your purchase into biweekly or monthly payments through Shop Pay at checkout.Shop Pay Installments is not available for international billing addresses.<h3 id="shop-pay-returns--refunds">Shop Pay Returns &amp; Refunds</h3>Returns follow our standard return policy. Refunds typically take&#xA0;3&#x2013;10 business days to appear and may reduce your remaining payments or be credited to your original payment method.Note: Previously paid interest is nonrefundable.Purchases made through other retailers must be returned through the original retailer.

What payment methods do you accept?

Learn why you may have received a charge from Intake, how Refill Plan billing works, and what to do if you don't recognize a charge.

Not sure why you were charged? We&apos;re happy to help you figure it out!<h3 id="common-billing-questions">Common Billing Questions</h3><ul><li>Free Trial or Refill Plan Charge: If you signed up for our previous Free Trial Starter Kit promotion or recent Starter Kit Refill Plan, your order included a 15-day trial that automatically enrolled you in a Refill Plan. After 15 days, your first refill was billed, with recurring shipments every 30 days unless you canceled or adjusted your plan. If you placed multiple trial orders, each may have created a separate subscription.</li><li>Unrecognized Charge: Check your <a href="https://www.intakebreathing.com/a/account/login">Customer Portal</a> for recent orders, active subscriptions, and upcoming billing dates.</li><li>Duplicate Charges: Some charges may be temporary pending authorizations from checkout attempts. These typically disappear automatically. If multiple charges have posted, contact us for assistance.</li><li>Declined Payment: Double-check your card details, contact your bank, or try another payment method. You can also update your Refill Plan payment information in your Customer Portal.</li></ul><h3 id="still-need-help">Still Need Help?</h3>Contact us at <a href="mailto:info@intakebreathing.com">info@intakebreathing.com</a> or <a href="https://care.intakebreathing.com/">care.intakebreathing.com</a>.Please include your&#xA0;full name, order number (if available), charge date, and amount so we can investigate.

Why Was I Charged? I Don't Recognize This Charge

Learn how to apply a discount code at checkout, understand restrictions, and troubleshoot codes that aren't working.

<ol id="isPasted"><li>Add your items to your cart and proceed to checkout.</li><li>Enter your code in the Discount Code field and click Apply.</li></ol>Using Shop Pay, Apple Pay, or PayPal? Enter your discount code before selecting express checkout, as some payment options may skip the discount field.<h3 id="good-to-know">Good to Know</h3><ul><li>One discount code per order. Most codes apply to full-priced items only.</li><li>Discount codes cannot be used on Amazon orders.</li><li>Military discounts apply to one-time purchases only, not Refill Plans.</li></ul>Code not working? Double-check the spelling and expiration date. If you still need help, contact us at <a href="mailto:info@intakebreathing.com">info@intakebreathing.com</a>.Want exclusive offers? Sign up for our newsletter at <a href="https://www.intakebreathing.com/">intakebreathing.com</a> to receive promotions and discounts!

How do I use a discount code?

Learn how to use your HSA/FSA benefits for eligible Intake purchases and request reimbursement through Truemed.

Yes! Intake is HSA/FSA eligible for qualified customers through our partner, Truemed.<h3 id="one-time-purchases">One-Time Purchases</h3>Select &quot;Pay with Truemed&quot; at checkout, complete a quick health survey, and pay with your HSA/FSA card. If approved, you&apos;ll receive a Letter of Medical Necessity (LMN).<h3 id="refill-plan-subscriptions">Refill Plan Subscriptions</h3>Pay with a regular credit or debit card at checkout. Then, complete the Truemed health survey linked on your Thank You page, Order Status page, or confirmation email to request HSA/FSA reimbursement.<h3 id="shopping-on-amazon">Shopping on Amazon?</h3>You can also use your HSA/FSA card for eligible Intake products on Amazon.Eligibility and reimbursement depend on your plan and medical qualification. LMNs cannot be backdated.Need help? Visit <a href="https://care.intakebreathing.com/">care.intakebreathing.com</a>.

Can I Use My FSA/HSA Card?

Learn how to access your Intake account, receive your email verification code, and troubleshoot login issues.

You can access your account using the same email address you used at checkout. No password is required!<h3 id="how-to-sign-in">How to Sign In</h3><ol start="1"><li>Visit the <a href="https://www.intakebreathing.com/apps/retextion#/login" target="_blank" rel="noopener noreferrer">Intake Customer Portal</a>.</li><li>Enter the email address associated with your order or Refill Plan.</li><li>Check your inbox for a verification code and enter it to log in.</li></ol>Not receiving your code? Check your spam or junk folder, and make sure you&apos;re using the correct email address.Still having trouble? Contact our Customer Care team at <a href="https://care.intakebreathing.com/">care.intakebreathing.com</a>, and we&apos;ll help you access your account!

I Can't Log In to My Account. What Should I Do?

Still have questions? Please feel free to reach out to our Customer Care Team at anytime!

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Intake Breathing

Everything you need to manage your Refill Plan, update payments, and understand your charges.

Refill Plans & Billing