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What If My Order Arrived Damaged, Missing Items, or Incorrect?Updated 20 hours ago

We're sorry something went wrong with your order! Our Customer Care team is happy to help make it right.

Contact us with the following information:

  • Order number
  • Brief description of what's damaged, missing, or incorrect
  • Photos of the item and packaging, if damaged

We'll review the issue and help arrange a replacement when appropriate. You won't need to go through our regular returns process.

Ordered through Amazon or another retailer? Since your order was fulfilled by them, please contact the original retailer directly for assistance, as their policies and processes may differ.

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