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Can I Cancel or Modify My Order?Updated 3 hours ago

If your order hasn't been processed or shipped, we may still be able to cancel or modify it. Contact us as soon as possible, as orders placed before 12 PM PT often ship the same day.

What If My Order Has Already Shipped?

Once an order has been processed or shipped, we're unable to cancel or modify it. However, you may still be eligible for a return under our Return Policy.

What About My Refill Plan?

Canceling an order does not automatically cancel your Refill Plan subscription.

You can manage or cancel your Refill Plan anytime through your customer portal.

To avoid your next refill being processed, make changes at least 72 hours before your next billing date.

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