What if I ordered the wrong size pack or need to return an item?Updated 4 months ago
If you have received an incorrect size or an extra pack of bands by mistake, or if you only needed one pack instead of two, we can assist you with a refund for the unneeded items. Similarly, if you need to swap a size that was incorrectly sent to you, please inform us of the mistake and we will send you the correct size promptly, along with a shipping confirmation email. We’re committed to ensuring you receive the correct items you require for the best experience with our product.