What if I ordered the wrong size pack or need to return an item?Updated 14 days ago

If you have received an incorrect size or an extra pack of bands by mistake, or if you only needed one pack instead of two, we can assist you with a refund for the unneeded items. Similarly, if you need to swap a size that was incorrectly sent to you, please inform us of the mistake and we will send you the correct size promptly, along with a shipping confirmation email. We’re committed to ensuring you receive the correct items you require for the best experience with our product.

If a purchase was not made through our official website, customers must initiate returns and refunds directly through the platform where the original purchase was made.