Refill Plan Return PolicyUpdated 5 months ago
You may pause, skip, and cancel Refill Plan shipments via your account portal at any time (to register your account, click here). Changes to a monthly Refill Plan must be made at least 72 hours before the billing date to avoid being charged. Refill Plans canceled less than 72 hours before billing and order processing will still be shipped out but can be returned within thirty days. Returned Refill Packs (both individual and those shipped under a Refill Plan) must be returned unopened and untouched to qualify for a refund. For additional help with a return, please email us at [email protected].