What's covered by the warranty?Updated 12 days ago

Intake Bands include a one-year limited warranty against manufacturing defects from the date of purchase.

If your Band has a covered defect, we'll replace it free of charge. Normal wear and tear, scratches, and loose components in travel cases are not covered.

To file a claim, email [email protected] with:

• Your order number or proof of purchase
• A brief description of the issue
• Photos showing the defect

We'll review your claim within 1–2 business days. If approved, we'll send a replacement at no cost, typically without requiring a return.

Replacement Bands retain the remaining warranty period of the original purchase.