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International Shipping?Updated 2 months ago

We only ship within the US, Canada, Europe, Australia, and New Zealand. We're researching the best way to distribute our products internationally and the logistics involved. We'll update you when we find an option that's as reliable and inexpensive as possible. USPS offers the most affordable international shipping, but this option can be less reliable and slow, taking up to 1-2 months. DHL is ($18-$25) for those outside the US and offers more reliable service with faster shipment timelines (3-6 business days). 

    Please be aware that we cannot be held responsible for any additional charges or fees that may be added to your transaction after completion. It is essential to carefully review all details and terms before making purchases or payments. For questions about international shipping, see our Terms of Servicesection  6. 

We have a range of shipping services available for you to choose from. Additionally, we would like to provide you with a detailed breakdown of the potential import fees that you may incur.

Shipping ServiceDescription
DHL eCommerce Parcel International Direct
  •  3 to 10 business days.
  • 37 countries and supports prepaid delivery duties and taxes.
  • Includes shipping insurance up to 100 USD.
  • Can ship to PO boxes.
  • Includes tracking and delivery information.
  • Includes brokerage fee.

DHL eCommerce Parcel International Standard
  • 4 to 8 business days.
  • 220 countries but doesn't support prepaid delivery duties and taxes.
  • Includes shipping insurance up to 100 USD.
  • Can ship to PO boxes.
  • Includes tracking and delivery information.
  • Includes brokerage fee.

DHL Express Worldwide
  • 1 to 3 business days.
  • 220 countries and supports prepaid delivery duties and taxes.
  • Includes shipping insurance for either the current market value or 30 USD per kilogram.
  • Includes tracking and delivery information.
  • Includes brokerage fee.


Fee TypeService FeeDescription
Remote area surcharge
7 USD
If you ship from or to a remote area, then you might have to pay a remote area surcharge. Remote area surcharge applies only to the DHL Express service.
Multi-line invoice fee
5 USD
If you ship products from five or more different product origins or ship products with five or more different HS codes.
Duty Tax Paid fee
3 USD
DHL pays duties and taxes to local governments on behalf of you or your customer. DHL charges a fee for this service.
Fuel surcharge
Varies
The fuel surcharge depends on the current fuel costs.
Overweight piece surcharge
  • DHL Express: 36-38 USD
  • DHL eCommerce: 15.50 USD

A fixed surcharge is applied to every piece, including a pallet, that exceeds 150 lbs. For overweight pieces, additional handling is required and you need to schedule a shipment pickup.
Oversize piece surcharge
  • DHL Express: 36-38 USD
  • DHL eCommerce: 15.50 USD

It is worth noting that a fixed surcharge is levied on each item, including pallets, that has a single dimension exceeding 48 inches. For oversized pieces, additional handling is required and you need to schedule an on-demand shipment pickup.
Non-stackable pallet surcharge
Varies
Non-stackable pallets will be charged extra due to their unique shape, content, or packaging. For non-stackable pallets, additional handling is required and you need to schedule an on-demand shipment pickup.





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