How do I return a product that I'm not satisfied with?Updated 8 days ago

If you are not completely satisfied with your purchase and would like to initiate a return, please be aware of the following conditions:

• The product must be sent back within our 90-day money-back guarantee period.
• The return must include all items in good physical condition and the original packaging.
• All originally included accessories must be included with your return, with the exception of the tabs, as they are exempt from this policy.
• To begin the return process, you will need to send the product back to the specified return address which can be sent to you if you reach out to [email protected]. In some cases, a return label is created and sent to your email. Please follow the instructions provided to complete the return.
• If a purchase was not made through our official website, customers must initiate returns and refunds directly through the platform where the original purchase was made.

It is also worth noting that before proceeding with a return, it is required to watch our Application Video for correct use and placement of the Tabs, and have a consultation to ensure the product is being used as designed, as this may improve your experience with the product. Additionally, if sizing is an issue, we offer a free resize on bands that are not included in the Starter Kit.