How do I cancel or edit an order that hasn't shipped yet?Updated 6 days ago
Need to make a change or cancel your order? Please reach out to us at [email protected] as soon as possible after placing your order, and we’ll do our best to help!
While we’re happy to assist whenever possible, we can’t guarantee changes or cancellations once your order has been placed and your order confirmation has been sent. We recommend double-checking your shipping address, items, and other order details before completing your purchase, especially when using an Express Checkout option such as Shop Pay, Apple Pay, Amazon Pay, PayPal, or Google Pay.
Once your order has been fulfilled, a shipping confirmation email has been sent, or a tracking number has been assigned, we’re unfortunately unable to make any changes or cancel the order.
We appreciate your understanding and are always here to help however we can!